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Sawfly replacement eyeshield


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#1 Galvinator77

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Posted 07 July 2015 - 05:26 AM

I purchased a Sawfly ballistic glasses set at SHOT 2014.  I bought it because you had a set with the metallic mirrored coating.  Unfortunatley the coating was not durable and the first time I wore it at a 3 gun march an area of the coating was scratched off.  I would have lived w/ it but it is in my direct field of view causing a distraction. I stopped at the SHOT 2015 booth and was told to contact the company after the show.  Work and other shooting got in the way and I forgot about it until I pulled the glasses out last weekend.  Please let me kow what I need to do to obtain a replacement mirrored eye shield.   

 

I like your products, currently own 4 sets of glasses and one set of goggles.  Going to purchase the EXOSHIELD in both color options next. I moved to Revision from ESS and Oakley and have not regretted the move.  

 

Mark Galvin


Edited by Mark Galvin, 07 July 2015 - 01:49 PM.

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#2 DStevenson

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Posted 07 July 2015 - 05:47 AM

I think I know exactly what the problem is here... you're sending email support requests to the wrong website and company =)

 

http://www.revisionm...product/sawfly/


Edited by DStevenson, 07 July 2015 - 05:47 AM.

"Democracy is two wolves and a lamb voting on what to have for lunch. Liberty is a well-armed lamb contesting the vote." Benjamin Franklin

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#3 Galvinator77

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Posted 07 July 2015 - 10:20 AM

Sorry, thought this page was another way to communicate w/ Revision?  I sent them a customer service email also.

 

Mark



#4 DStevenson

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Posted 07 July 2015 - 11:26 AM

I personally have not seen any Revision representatives here despite their sponsorship, I may be totally wrong.

I understand the efforts though and don't blame you for trying.


"Democracy is two wolves and a lamb voting on what to have for lunch. Liberty is a well-armed lamb contesting the vote." Benjamin Franklin

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#5 mangeface

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Posted 07 July 2015 - 06:40 PM

SKD Tactical is the only one I have ever seen active in the forums.

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#6 DeathwatchDoc

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Posted 07 July 2015 - 07:46 PM

Yeah, SKD is on here all the time...


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#7 Galvinator77

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Posted 15 July 2015 - 05:20 AM

Revision replied quickly and is sending me a replacement lens.  They just asked for a picture of the ruined lens.   Good customer service! 


Edited by Galvinator77, 15 July 2015 - 05:20 AM.

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#8 DStevenson

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Posted 15 July 2015 - 06:36 AM

Good to hear Galvinator77, I'm glad they took care of you.


"Democracy is two wolves and a lamb voting on what to have for lunch. Liberty is a well-armed lamb contesting the vote." Benjamin Franklin

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#9 Galvinator77

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Posted 12 August 2015 - 06:02 AM

Received the replacement mirrored face shield from Revision, looks good and included the nose piece which I had not returned w/ the face shield.  Again recommend them for taking care of the customer.






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